Dadu88 Privacy Policy — Personal Data Security for Malaysia Players

1 Privacy Policy Introduction and Scope

Dadu88 ("our", "Company") is committed to protecting the privacy of every user who accesses and uses our platform at dadu88.vu. This Privacy Policy explains the types of information we collect, how it is used, with whom it is shared, and the steps we take to ensure its security.

This policy applies to all users who interact with the dadu88 platform, including the official website, mobile apps (Android and iOS), customer service, and any official communication channels we operate. It covers all types of personal data collected either directly from you or automatically during platform use.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry standards in data management. Our commitment to privacy protection goes beyond mere legal compliance — it is a core value that shapes how we operate and serve our users.

2 Types of Personal Data We Collect

We collect various types of information depending on how you interact with the dadu88 platform. The following are the main categories of data we collect:

Personal Identification Information

• Full name as stated on your identity card or passport
• Date of birth and country of birth
• Identity card number (MyKad) or passport number
• Full current residential address
• Identity document photos (for KYC purposes)

Contact Information

• Email address used for registration
• Mobile phone number
• Chosen username

Financial Information

• Bank account number and bank name
• Digital wallet account number (Touch 'n Go, GrabPay, and others)
• Deposit and withdrawal history
• In-platform transaction records

Technical & Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Login and logout activity logs
• Pages visited, session duration, and navigation patterns
• App performance data and technical error reports

Game Data

• Wagering history and game records
• Account balance and credit movements
• Bonuses and promotions claimed
• Self-set gaming limit settings

3 How We Use Your Data

Every piece of information we collect is used for a clear and legitimate purpose. Below is a summary table of our data usage purposes:

We will not use your data for any purpose beyond those stated above without first obtaining your additional consent. You will be notified of any new purpose that arises through an updated policy notice.

4 Sharing Information with Third Parties

Dadu88 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are certain situations where we may need to share your information with trusted parties in order to deliver our services fully:

• Payment Processors: Transaction information is shared with licensed payment processors that assist us in processing your deposits and withdrawals, such as FPX, DuitNow, and digital wallet service providers. These processors are bound by strict confidentiality agreements.
• Technology Service Providers: Cloud infrastructure providers, email services, and analytics tools used to operate our platform. All vendors are vetted and comply with international data security standards.
• Law Enforcement Authorities: We will disclose personal information when required to do so by law, court order, or a valid request from the relevant authorities.
• Gambling Regulators: Information required to fulfil licensing obligations and comply with applicable gambling regulations.
• Identity Verification Providers: A third-party KYC service that helps us verify user identities securely and efficiently.

5 Data Storage and Security Measures

The security of your data is our absolute priority. dadu88 implements comprehensive layers of technical and organisational safeguards to ensure your data remains protected from unauthorised access, loss, or misuse.

• 256-bit SSL/TLS Encryption for all data transferred between your device and our servers.
• Data encryption at rest (at-rest encryption) using AES-256 standards for all data stored in our databases.
• Role-based access control that ensures only authorised personnel can access user data.
• 24/7 security monitoring and intrusion detection systems (IDS) to identify any suspicious activity.
• Regular security audits by independent third-party experts to assess and strengthen our security posture.
• Data backup that is encrypted and stored across geographically distributed locations for service continuity.

Data Retention Period

We retain your personal data for as long as necessary to fulfil the purposes stated in this policy or as required by law. In general:

• Active account data: Throughout the active account period and for at least 5 years after account closure to comply with legal requirements.
• Financial transaction records: 7 years after the transaction date, as required by Malaysian financial regulations.
• Customer support communication logs: 3 years after the last interaction.
• Technical data and logs: 12 months from the date of collection.

6 Cookies and Tracking Technologies

The dadu88 platform uses cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and ensure account security. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled as they are critical to platform operation.
• Preference Cookies: Stores your personal settings such as preferred language and display configuration to ensure a more comfortable experience each time you visit.
• Analytics Cookies: Helps us understand how users interact with the platform so we can make continuous improvements. Data collected is non-personally identifiable.
• Security Cookies: Used to detect suspicious login activity, prevent CSRF attacks, and keep your session secure at all times.

You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect your ability to use certain platform features. For more information on managing cookies in your browser, refer to the relevant browser help documentation.

7 Your Rights as a User

As a dadu88 user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, contact our Privacy team by email at [email protected] or via the live chat feature on the platform. We will process your request within 30 days from the date of receipt.

8 Children's Data Protection

The dadu88 platform is strictly for adult users aged 18 years and above. We do not intentionally collect, store, or process any personal data from individuals under the age of 18.

If we discover that information from underage individuals has been collected without our knowledge, we will take immediate steps to delete such information from our systems and close the relevant account. If you believe your child has registered an account on our platform, please contact us immediately at [email protected].

9 Amendments to This Privacy Policy

Dadu88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. When material changes are made, we will:

• Displaying a clear notice on the platform's home page for at least 14 days before changes take effect.
• Sending email notifications to all registered users with active accounts.
• Updating the "Last Updated" date at the top of this document.

Your continued use of the dadu88 platform after the effective date of any changes constitutes your acceptance of the amended Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request deletion of your personal data in accordance with the established procedure.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by dadu88, please contact our Data Protection Officer (DPO) through the following channels:

• Privacy Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform